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How to Contact Purple Door
How does Purple Door work?
What are Purple Doors' goals for residents?
Why do I need to sign up for a Purple Door Account?
Do I have to pay to use Purple Door?
Will Purple Door be soliciting me?
Is Purple Door HIPAA compliant?
How do I use my sign-in account or profile?
I lost the password to my sin-in account. Can you help me find it?
Can I share my sign-in account with someone else?
How do I change my contact information?
How do I update my "Assisted Living Needs Assessment?"
I found a community or listing that was not accurate. What should I do?
The community has not responded to my tour request or inquiry. What should I do?
I had a bad experience with a community, and I would like to report it. What should I do?
I haven’t heard back from the community; what should I do?
How long will it take to have a tour confirmed?
Additional Resources
Assisted Living Assessment
Assisted Living Financial Calculator
Assisted Living Timeline
Guidebook for Affording Senior Living
Guidebook for Assisted Living
Guidebook for Memory Care
Have More Questions?
Visit our FAQ pages.
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