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How to Contact Purple Door
How does Purple Door work?
What are Purple Doors' goals for residents?
Why do I need to sign up for a Purple Door Account?
Do I have to pay to use Purple Door?
Will Purple Door be soliciting me?
Is Purple Door HIPAA compliant?
How do I use my sign-in account or profile?
I lost the password to my sin-in account. Can you help me find it?
Can I share my sign-in account with someone else?
How do I change my contact information?
How do I update my "Assisted Living Needs Assessment?"
I found a community or listing that was not accurate. What should I do?
The community has not responded to my tour request or inquiry. What should I do?
I had a bad experience with a community, and I would like to report it. What should I do?
I haven’t heard back from the community; what should I do?
How long will it take to have a tour confirmed?
Additional Resources
Assisted Living Assessment
Assisted Living Financial Calculator
Assisted Living Timeline
Guidebook for Affording Senior Living
Guidebook for Assisted Living
Guidebook for Memory Care
Have More Questions?
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